Controls: Service and Technical Information
Never An Obsolete Dynamometer or Throttle Controller
DyneSystems guarantees customer satisfaction, with repairs on older controller models and quick turnaround time.
It is our policy not to make obsolete any controls for which we can still obtain replacement parts, and we are still servicing original Dyn-Loc and DTC-1 models from the 1980's.
Long-time users of DyneSystems controls know that they receive the same quick turnaround time on a repair of an older dynamometer or throttle controller as they do on a newer model - usually 2-3 business days excluding shipping time.
Phone Support
DyneSystems offers limited free telephone support to equipment owners and operators. Call toll-free, (800) 657-0726. Extended phone support is available on a contract basis for programming and other complex issues. Our technical support staff is available from 8:00 a.m. to 5:00 p.m., Central Standard Time.
Factory Service of Controls - Please submit this RMA form
For faster service in returning any type of control or data acquisition equipment to the factory for service, please fill out and submit the Service RMA Form. After we receive your information, we will contact you with shipping instructions.
We Keep Your Down Time to a Minimum
Your controller repair receives the attention to detail that it deserves.
Repairs receive high priorty status at DyneSystems. If there is an unavoidable delay in repairing your control, we often can provide you with a loaner unit so your test cell can stay up and running while you wait.
Dynamometer and Controls Manuals and Tech Sheets
The Literature and Information page lists all brochures and User Manuals, as well as Technical Sheets detailing modifications or other do-it-yourself procedures.